Refund policy

North Market Seafood Return Policy

 

Effective Date: Jan. 1/2023

 

At North Market Seafood, we are committed to providing our customers with the freshest and highest quality seafood. We understand that there may be instances where you need to return a product, and we aim to make this process as smooth as possible. Please review our return policy below:

 

1. Returns and Refunds:

- We accept returns of non-perishable goods within 3 days of the purchase date.

- To be eligible for a return, the item must be in its original packaging and in the same condition as when you received it.

- If the product is damaged or spoiled upon delivery, please contact us immediately at sales@northmarketseafood.com with a photo of the product.

 

2. Refund Process:

- If the return is approved, a refund will be processed, and a credit will be applied to your original method of payment within 3 business days.

 

3. Exchanges:

- We do not offer direct exchanges.

 

4. Non-Returnable Items:

- Perishable items such as fresh seafood are non-returnable unless they are damaged or spoiled upon delivery.

 

5. Shipping Costs:

- Customers are responsible for the cost of return shipping, unless the return is due to an error on our part.

7. Contact Information:

- If you have any questions about our return policy or need assistance with a return, please contact us at sales@northmarketseafood.com.

 

8. Modifications:

- We reserve the right to modify this return policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

 

Thank you for choosing North Market Seafood for your seafood needs. We appreciate your trust and aim to provide you with an exceptional shopping experience.